Connector Engagement Audit
A focused review of how people discover, configure and repeatedly use connectors across your app.
Explore service →We help UK product teams trace connector engagement from first discovery to dependable use—then turn that evidence into sharper product decisions.
Connector data is often fragmented across setup events, background jobs and support logs. Our audit joins those signals into a practical view of adoption, friction and repeat value.
See what the audit includes →A focused review of how people discover, configure and repeatedly use connectors across your app.
Explore service →A durable event taxonomy and implementation specification for connector discovery, setup, health and value.
Explore service →A two-week investigation into one high-value connector question, ending in clear product actions.
Explore service →“We stopped debating whose dashboard was right. The engagement map gave product and engineering one definition of a healthy connector—and a credible backlog for improving it.”
Head of Product, B2B workflow platform
Agree the product decision, connector scope and useful evidence.
Map events, identities and system states across the journey.
Analyse behaviour with reliability and account context.
Turn findings into measured product and tracking changes.